Customer Care

Order by Phone

Placing an order from Artelexia.com is easy, fast, and safe. But sometimes you want to hear a friendly voice reassuring you that your order has been correctly placed. We understand, and that is why we accept phone orders.

To place a phone order, or to ask a question, feel free to contact us at 619.501.6381, M-F 11:00 am - 6:00 pm PST.

Damages

Please inspect your purchase as soon as it arrives. Damage claims must be made within 72 hours of the package arrival. If you have received an item that is damaged or defective, contact us immediately. Please include your purchase order # and contact information.

Returns & Exchanges

All online sales are final. Please review your order very carefully, and email prior to ordering if there are any questions. We cannot accept returns, or exchanges.